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Become
a Car Care Center |
At
Winchester Auto we are serious about our wholesale business and work
hard to service our wholesale customers. Part of the reason we joined
the Parts Plus network of 140 distribution centers and 2,000+ auto stores
and Car Care Centers was so we could provide our wholesale customers
with the tools they need to better service their customers. For a nominal
annual fee, an approved repair facility can become a Car Care Center.
With this membership, the participating shop will be provided with an
arsenal of tools to make his business more efficient and give added
value to his customers. We have found that those repair facilities that
aggressively use these tools reap huge benefits from them.
The
following is a list of many of the tools and services offered the Car
Care Center through their affiliation with Parts Plus. Some are included
in the membership fee; some are provided at a very reasonable additional
charge:
Image
Awareness:
| National
Parts Plus Warrantee: |
Covers
most parts installed by a Car Care Center for 12 months/12,000 miles
no matter where the customer travels in the USA or Canada. |
| Image
Evaluation Form: |
Find
out how your shop looks to your customer. How are you meeting their
expectations? Action Plan to prioritize steps needed |
| Parts
Plus Signage: |
Interior
and exterior signage at affordable prices to help the Car Care Center
identify their shops. |
| Logo
and add slick CD: |
Add
the brand recognition and punch to your print advertising with this
free compact disc. |
Communication:
| Parts
Plus Magazine: |
Mailed
to every Car Care Center 5 times a year. Provides information, feature
stories and results of product promotions. |
| Diagnostic
Forms: |
Provide
customer with a list of work needed. |
| System
Operation Analysis Forms: |
SOAFs
provide a professional visual diagram of different systems so you
can explain the work needed more effectively. Also includes a 10-point
inspection on each form. |
| Drive
"Em In, Drive "Em Back: |
Direct
mailing program and postcard reminder service. |
| Menu
Boards: |
A silent salesman listing your most popular services and prices. |
Training:
Professional
Training Series:
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6
one day courses cover all aspects of running a more productive shop.
Money back guarantee. |
| Service
Writer Training: |
1
of the six courses in the PTS series but may be held as a stand alone
course. |
| Service
Writer Workbook/Video: |
Self
paced training version of the Service Writer course |
| Parts
Plus University: |
Technical
courses for owners and technicians to increase held throughout the
year. Professional trainers and NO selling! |
Business
and Marketing Support:
| Diagnostic
Assistance: |
Technocall/Identifix
Diagnostic and Repair service. Per incident fee for stubborn diagnostic
problems. |
| Business
Forms: |
Work
orders, statements, stationary and envelopes at low prices and with
Care Care Center identification. |
| Message
on Hold: |
Advertising
and company promotion while your customer waits. |
| End
Tab program: |
Save
end tabs and redeem for valuable awards. |
| MAP
Warehouse: |
Order
online or from our wholesale desk out of the MAP catalog the business
products you need. Static cling oil change stickers, paper key tags,
customer service record envelopes, SOAFs, mirror tags, night drop
boxes, disposable seat protectors, steering wheels covers and floor
protectors and much more. Most with Car Care Center identification
and all at great prices. |
Promotions:
| Customer
Rebate Program: |
Four
times a year a Car Care Center receives a complete Point of Sale
promotion kit focusing on a neglected maintenance service. These
promotions offer the customer huge savings through mail-in rebates.
The shop bears none of the cost for this program. This program is
probably the most effective and widely used of all of the Car Care
Center programs! |
| "Bounce
Back" Coupons: |
In
addition to the rebate, the customer receives a $10 coupon to use
towards future repairs at your shop as well as a $10 "Friend
of the Family" coupon. Again at no cost to the Car Care Center! |
If
you have the energy, desire and time to grow your business, we have
the solutions! Call any of our locations
today and ask for the wholesale desk!
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